Returns Policy

Time - Customer is entitled to return the goods within 14 working days from delivery on these conditions:
Product condition - Returns only accepted if customer has email approval from Electric Pallet Trucks Ireland before the goods are returned.
Purchases should be returned in exact original packaging to make sure that they are returned without any damage and received in the same condition as when initially delivered.
Charges - Electric Pallet Trucks Ireland will not cover costs for any damages made by the customer. Electric Pallet Trucks Ireland will not cover transport damages for products being returned caused by the customer’s chosen transport business. The goods must be returned in perfect condition as initial sale for resell purposes.
Method of refund - A refund/credit may be given with the original payment method used by the customer. 
Refund contact information - Please contact us via email or phone to discuss us a full refund.